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ECONOMIC GROWTH
The Netherlands has a highly developed and innovative commercial sector. Dutch companies are highly sophisticated and innovative and are rapidly and aggressively harnessing new technologies for productivity improvements.
LANGUAGES
Ranked the 3rd best in the world in speaking and writing English, according to the new English Proficiency Index (EPI) published by Education First.
CULTURE AND ENVIRONMENT
With a strategic coastal location with access to some 500 million consumers in Western Europe, it has excellent logistics infrastructure, ICT connectivity, internationally-oriented workforce (who speak excellent English) and a favourable business and tax climate.
SERVICE ORIENTATION
High tech industries in the Netherlands are among the most innovative in the world, thanks to state-of-the-art facilities and cutting-edge research and development. Dutch technological know-how and products are much sought-after and are exported worldwide.
QUALITY SERVICE
Known for building solutions at the highest Quality Assurance standards, BPO you may expect from a professional customer service provider. Capability BPO™ take care of your customers based on our COPC© methodology way of working.
COSTS VERUS SAVING
Skilled, and highly educated, flexible workforce with industry expertise at lower cost structures.
GRONINGEN, EMMELOORD, BREDA AND SITTARD
- Operating from 4 cities in the Netherlands; Groningen, Emmeloord, Breda and Sittard.
- All locations are fully ISO 27001 certified and aligned to the latest industry regulatory requirements and standards.
- Highly experienced in several markets, excelling in industries such as Lotteries, Telecommunications, Retail & E-commerce, Energy, and the Automotive industry.
- Services in Inbound Care, Technology, Save & Sales, Outbound Sales, Robotics Process Automation (RPA), Online Retail and E-Commerce, Lotteries, Consultancy, inside out insight approach, HR Back Office activities, Work From Home (WFH).
- Seat capacity over all locations 375+
- Languages supported in Dutch, English, and French.