IMPORTANT: Job hunters are being warned about a scam claiming applicants should pay a fee for background checks, please note we will never ask you for a recruitment fee or any other fee to apply for a position with us.
ECONOMIC GROWTH
The call centre sector remains a strong contributor to the Suriname economy, on average, approximately 2,500+ employees are working in the call center industry.
LANGUAGES
Suriname is the only Dutch-speaking nation in South America, Dutch being the official language taught in schools and spoken in in the business community.
CULTURE AND ENVIRONMENT
Until 1975 Suriname was a de facto Dutch colony, remaining close to the Netherlands since gaining independence. Almost everyone in Suriname has at least one family member in the Netherlands or vice versa.
SERVICE ORIENTATION
With its well-educated and high-quality workforce, Suriname remains to be the most cost-effective destination for offshore Dutch support with savings up to 60% versus the Netherlands.
QUALITY SERVICE AND COMPLIANCE DRIVEN
All respectable contact centres in Suriname supporting the Dutch markets work in full GDPR and Data protection compliancy in accordance to Dutch and EU regulations.
COSTS VERUS SAVING
Low-cost country with flexible, professional and highly trained workforce readily available in a mature call centre market.
PARAMARIBO
- Operating from the capitol of Suriname, Paramaribo, we have 100 seats capacity and are able to expand within a month with an additional 25 seats, to a maximum capacity of 225 seats.
- Time difference with the Netherlands is a pro, resulting in a 24/7 operating window.
- We work with a strong IT partner in country ensuring the most recent and state of the art IT equipment, processes, and software in full alignment with our industry regulatory requirements and standards.
- Underpinned with ISO 27001 certification and operating according to COPC© operational excellence methodology.
- Highly experienced in several markets, excelling in industries such ICT, Telecommunications, Retail & E-commerce, Energy, and the Automotive industry.
- Services in Customer Care, HR and Back Office activities, Quality Assurance, Scheduling appointments, Workplace Management Tech Support(Tier1,2, and 3), Work From Home (WFH).
- Languages supported in Dutch and English.