The call centre sector remains a strong contributor to the Suriname economy, on average, approximately 2,500+ employees are working in the call center industry.
Suriname is the only Dutch-speaking nation in South America, Dutch being the official language taught in schools and spoken in in the business community.
CULTURE AND ENVIRONMENT
Until 1975 Suriname was a de facto Dutch colony, remaining close to the Netherlands since gaining independence. Almost everyone in Suriname has at least one family member in the Netherlands or vice versa.
With its well-educated and high-quality workforce, Suriname remains to be the most cost-eﬀective destination for oﬀshore Dutch support with savings up to 60% versus the Netherlands.
QUALITY SERVICE AND COMPLIANCE DRIVEN
All respectable contact centres in Suriname supporting the Dutch markets work in full GDPR and Data protection compliancy in accordance to Dutch and EU regulations.
COSTS VERUS SAVING
Low-cost country with flexible, professional and highly trained workforce readily available in a mature call centre market.
Operating from the capitol of Suriname, Paramaribo, we have 100 seats capacity and are able to expand within a month with an additional 25 seats, to a maximum capacity of 225 seats.
Time difference with the Netherlands is a pro, resulting in a 24/7 operating window.
We work with a strong IT partner in country ensuring the most recent and state of the art IT equipment, processes, and software in full alignment with our industry regulatory requirements and standards.